When we think of danger, most of us picture the obvious: a shady character on the street, someone acting suspicious, or a loud drunk causing trouble. But the truth is that real predators know how …more
Conflict can happen anywhere in the workplace, at a customer service desk, or even in your day-to-day life. When emotions run high, things can escalate quickly. Verbal de-escalation is the skill of using words and …more
Most people believe a gun always wins against a knife. After all, a bullet travels faster than a person can run. But here is the shocking truth: if someone with a knife is within 21 …more
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